This policy explains how AdiKumbh Labs, Pimpri-Chinchwad, Pune, Maharashtra, India ("we", "us") handles personal information collected through labs.adikumbh.com and while providing our services. We follow the Digital Personal Data Protection Act, 2023 and other applicable Indian law.
1. What we collect
- Enquiry and request forms: your name, email address, phone number, business or company name, city, and the details you write about your project.
- Project materials: business information, logos, photos and documents you share so we can build your website or product.
- Payments: payments are processed by our payment partner (for example, Razorpay). We receive confirmation of the payment and its reference, but never your full card or bank details.
- Basic technical data: like most websites, our hosting provider may log technical information such as your IP address and browser type for security and reliability.
2. How we use it
- To reply to your enquiry and contact you by phone, WhatsApp or email about it.
- To design, build, deliver and support the services you have asked for.
- To process payments, issue invoices and keep records required by law.
We do not sell your personal information, and we do not send marketing messages unless you have agreed to receive them.
3. Services we use
We use trusted providers to run our business, who process data on our behalf: Google (forms, email and file storage), our payment partner, our hosting provider, and AI services used to help draft website content from the information you provide. We share only what each needs to do its job.
4. How long we keep it
We keep enquiry details for up to 2 years, and project and payment records for as long as needed to support your project and meet legal and tax requirements. You can ask us to delete your information sooner where the law allows.
5. Your rights
You can ask to access, correct or delete your personal information, or withdraw consent you have given, by emailing us. We will respond within 30 days.
6. Security
We take reasonable steps to protect your information, including access controls and secure, encrypted connections. No method of transmission or storage is completely secure, but we work to keep your data safe.
7. Changes
We may update this policy from time to time. The latest version will always be on this page.
8. Contact
AdiKumbh Labs
Pimpri-Chinchwad, Pune, Maharashtra, India
Email: adikumbhstudio@gmail.com
WhatsApp: +91 83295 50083